Shipping policy

At Tohafa, we are committed to ensuring that your order reaches you as quickly and safely as possible.

Our backend and logistics teams make every effort to dispatch all confirmed orders within 24 hours of placement.
Shipping timelines may vary depending on the delivery location, local conditions, and courier availability.
Once dispatched, you will receive a tracking ID to monitor the progress of your shipment directly via our logistics partners.

If you wish to cancel your order, please contact us within 6 hours of placing it.
Cancellations will not be accepted once the order has been packed or dispatched from our facility.
To request a cancellation, email tohafa2023@gmail.com or WhatsApp us at +91-8595576850 with your Order ID.

We appreciate your understanding and support as we strive to deliver handcrafted candles with care and promptness.